Claims/Loss Runs

Sutton National Insurance Company and Sutton Specialty Insurance Company operate as Program Carriers and work with designated Program Administrators who are granted delegated authority to manage business operations on our behalf. Accordingly, claims under Sutton National and Sutton Specialty policies are administered by Third Party Administrators (TPAs), who serve as agents of Sutton.

Please ensure you are using the correct email address for Sutton National Insurance Company or Sutton Specialty Insurance Company, as there are similarly named entities that are not affiliated with us.

For additional claims-related questions or requests other than submitting a claim, our Claims Team can be reached directly at claims@suttonnational.com.

If your homeowner policy number begins with BAMMK, BSNDP, BSNH, CASNH, or CASNL, please call (877) 333-6938 or click here. These claims will not be processed through this form!

If your worker’s comp policy number begins with SBWC, please call CarivaCare 24/7 Nurse Triage at 1-855-871-2760 to report a claim. For more info, click here.

For all other policy numbers, please use the form below

example: ABCD0123456789
Drag & Drop Files, Choose Files to Upload You can upload up to 10 files.

*Allow 72 hours for adjustor to make contact on a submitted claim. After 72 hours you can check the status of the claim via the form.